Reading Announcement: Important - Problem resolution acknowledgement

Author: sysadmin
Published: 28-3-2008-10:03
   
Announcement: Dear valued customers,
Please find time to acknowledge that problem is resolved in the ticket comments. if the resolution message contains "Please verify" that means that ticket will be awaiting acknowledgement for the problem resolution for 7 days the it will be closed as resolved.
Thank you.

 
Log In Lost Password
Search
Latest News
Important - Problem resolution acknowledgement
Dear valued customers,
Please find time to acknowl...
Effective tickets utilization
Dear valued customers,
If you verified provided so...